![]() ![]() ![]() ![]() Log into your email from the location you previously used to check your emails (e.g.Make sure you can successfully send an email from your web mail.Please try taking the following steps to resolve this issue: This problem is normally caused by incorrect SMTP server settings, or often also by a firewall or antivirus software blocking access. There may also be other ways in which this issue might present itself besides these examples, but in any case we would always suggest these quick and easy fixes listed below before contacting us for assistance. You receive an error message when sending an email.If you can't send emails successfully, one of the following scenarios might occur Please ensure that you include any relevant information, error messages, or screenshots to help us investigate the problem in as little time as possible.If you are having problems sending emails, you might experience different behaviours. If none of these solutions still appear to work, then please reach out to our Support Team via our Contact Form, and a member of the team will look into the issue urgently. If you’ve configured your email to have 2-Step Verification, you can create an Application Specific Password for Mailbird here. You can set up Mailbird on a Proxy server by following these steps. To install with a firewall, you can change your firewall settings to allow ('whitelist') the Mailbird installer, or temporarily disable your firewall while Mailbird installs (which is what we recommend). That should hopefully fix whatever the problem might be.Īlternatively, please take a moment to go through the questions listed below: If you are still unable to install Mailbird successfully, then please try using this Installer instead. There could be different reasons for why you having issues with the installation process, so we would first suggest looking at these useful resources regarding the install process.įirst of all, please take a look here at this simply step-by-step walk-through on how to install Mailbird. If you are experiencing problems installing or setting up Mailbird, this article will offer some suggested steps to get you back on track. ![]()
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